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Wallet / Token Recovery

Token recovery is a critical and delicate topic. Blockchain gives players real ownership, free trade, cross-game utility and provable scarcity — but permanent loss through on-chain mistakes or losing a private key is an intrinsic part of the technology. Based on Gov Proposal 16, the team now supports a targetted form of wallet recovery. This is design to reduce the impact of the loss while ensuring there is no negative impact to other players or token holders.

Overview

In order to reduce abuse and provide benefit to the broader community, it is required to make a donation to the community wallet when requesting a wallet recovery. The donation is in the following ammounts:

  • Single Token: 500 ENJ
  • Full Wallet: 2000 ENJ

Process

When requesting a recovery, this is the process that is followed:

  • Message SamTheBay and Discord and include the details of your loss
  • Sam will investigate your situation and determine if it is a valid case for recovery
  • You transfer the ENJ to the community wallet which the dev team will verify
  • You provide your new wallet that the recovered tokens should be placed in (when needed)
  • The dev team will kick off a script that will do the necessary block chain and metadata requirements for the recovery.

Recoverable

  • Individual NFT tokens — The lost token is frozen on-chain, its metadata is turned to dust, and a new token is minted to the player's new wallet. No duplicate ever enters circulation.
  • Infinite-supply account upgrades — New supply is minted directly to the player's new wallet.

NOT Recoverable

  • Limited-supply / seasonal items — Re-minting would violate scarcity guarantees.
  • Multiverse items from other collections — The team cannot freeze or re-mint assets it did not create.
  • Sold, stolen, or transferred tokens — Recovery is only possible when a token is fully and permanently lost. If it was moved to another active wallet, recovery would create duplicate supply and will not be performed.

Out of Scope

  • Virtual items lost due to death — Items lost through in-game death are out of scope for this proposal and will not be recovered, even if game issues such as server lag contributed to the death.

FAQ

This is somewhat up to the interpretation of the user and how they view blockchain's role in the game. At its core, blockchain is the security layer which enables item ownership, secure trade and cross game interactions. However, the game is the source of authority that determines the utility of the item including its stats and use cases. This means there is an unavoidable trust relationship between players and the game and its developers. The players trust the dev team to operate in a trustworthy way that maintains the integrity and value of tokens.

Players in favor of recovery generally believe it is beneficial for the community to exercise the authority of the game to minimize loss for players when accidents are made.

No. We will automate this process so that it can be kicked off with limited amount of human effort. The biggest effort will be the bug investigation which is required as part of option 2.